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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,245 reviews
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Chris T.'s profile image
Chris T. 
4 years ago

The team at pen ymac was awesome. Made my life easier and the communicated on a weekly basis. As the loan got closer to close they called me daily and kept me updated. I definitely will use them again. 

MARK H.'s profile image
MARK H. 
4 years ago

Great interest rate, process was long but not too painful. In the end it all worked out. 

Karen P.'s profile image
Karen P. 
4 years ago

The refinance process was completed timely. Thank you. 

Steven Gallegos J.'s profile image
Steven Gallegos J. 
4 years ago

Yes, the amount I was told the monthly payments would be ended inaccurate and had increased $100 more than told. Very disappointed. 

ROBERT K.'s profile image
ROBERT K. 
4 years ago

Closing happened a little faster than anticipated 

EDWARD C.'s profile image
EDWARD C. 
4 years ago

Our loan specialist, Nate Hoffman, was knowledgeable, friendly, courteous, and very prompt in answering any questions or concerns we had during the entire process. He made a normally nerve-wracking experience smooth sailing! 

TWYLA V.'s profile image
TWYLA V. 
4 years ago

Overall experience was great. I appreciate the help I received. 

Mark M.'s profile image
Mark M. 
4 years ago

My'Esha was great. She was very responsive , conscientious, friendly. Any less than perfect ratings are not about her. The problem is that our loan officer said to hold our August payment because they would handle it in escrow. We got late notices and collections reported a missed payment to credit agencies. Ken Price kindly offered to correct this,. Thanks. You should have loan officers talk to collections to avoid this in the future. 

ROBERT J.'s profile image
ROBERT J. 
4 years ago

Nicholas was very helpful and prepared us with what to expect for the whole process. We had an outstanding experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,245 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.