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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our whole experience with penny Mac was more then unsatisfactory. Benjamin was always very vague and never communicated with us what he needed and/or was waiting on. Our closing date change multiple times resulting in my husband and I need to take off work, move deliveries set to arrive at our new home. Benjamin seemed to have no clue what was going on with the whole process. A few days before our 3rd closing date he quit working for the company. So much more needs to be said on how bad it was.
Could have done a better job making sure they had all documents they needed. Ended up having to reschedule our closing last minute bc of this, but we were still able to close a week later so it was ok just a little frustrating.
Christine was prompt and forthful and sincere.
Have the documents correct the first time, not the 4th time. Close on the originally scheduled closing date.
Very thorough and fast
The professionalism of every PennyMac representative that communicated with me. Each person I spoke with made me feel special.
Communication about how the loan was going was weekly, which I appreciate. Any questions were answered promptly. Even though there was an inaccurate document at closing, is was corrected and sent to us to print, and we could still complete the closing the same day. I will recommend anyone to use Penny Mac.
Very smooth process. All agents were polite and knowledgeable. Seamless process and closed at home. Not to mention saved tons of money.
Great experience, very pleased with Refinance. Great communication every step of the way. Thank you Penny Mac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,245 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.