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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,249 reviews
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GIOVANNA Gutierrez R.'s profile image
GIOVANNA Gutierrez R. 
4 years ago

Molly, was exceptional. Everything was very clear to me and communication was great.  

Joanna S.'s profile image
Joanna S. 
4 years ago

Excellent professionalism from tje beginning to the end. Mr. Jonathan Warren , who helped from the beginning with the application , and the website was very patient and kind. More than once, I was getting frustrated over the instructions. He told me to listen to him and be patient. When I called the team, Macy always answered my questions. and the entire team did a fantastic job. Thanks. 

JACOB U.'s profile image
JACOB U. 
4 years ago

The team was great and answered any questions I had. 

MONIQUE R.'s profile image
MONIQUE R. 
4 years ago

Brittany and Quintrell were both great to work with. Thank you. 

JASON H.'s profile image
JASON H. 
4 years ago

The process was quick and easy to do 

Kevin Buchan J.'s profile image
Kevin Buchan J. 
4 years ago

Sandra was great! 

Cassaundra B.'s profile image
Cassaundra B. 
4 years ago

Once I was put in touch with someone the process was smooth and quick. We ended up being able to close three weeks sooner than anticipated. Each time I emailed a question I received a fairly quick response; usually by the next business day. The only difficult process was getting connected to someone. Each time I received an initial call from Pennymac I was placed on hold for more than 10 min to be connected to an agent. I finally explained that after the 5th call and was immediately connected. 

Raymundo Zayas B.'s profile image
Raymundo Zayas B. 
4 years ago

Outstanding... 

Theodore Johnson J.'s profile image
Theodore Johnson J. 
4 years ago

If COVID-19 would of not play a factor in the entire situation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,249 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.