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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,622 reviews
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Jean-Claude M.'s profile image
Jean-Claude M. 
on Birdeye

3 years ago

Penny Mac made the process so smooth, I didn’t have time to think. It was fast, precise and highly professional. 

AMADO C.'s profile image
AMADO C. 
on Birdeye

3 years ago

Glad with the all loan specialist. Thanks very much. 

EDUARDO L.'s profile image
EDUARDO L. 
on Birdeye

3 years ago

Overall great service but took longer than what was agreed on. Would of liked to see at minimum weekly email updates.  

Robert A.'s profile image
Robert A. 
on Birdeye

3 years ago

The PennyMac team did a fantastic job in closing our refinance loan in a very short period of time. The team was excellent and communicated quickly to any concerns we had. 

PAMELA B.'s profile image
PAMELA B. 
on Birdeye

3 years ago

PennyMac has a top notch team that works together to make refinancing easy! I appreciated the communication via phone calls and or emails... all our questions or concerns were answered immediately. Thank you! 

Jon E.'s profile image
Jon E. 
on Birdeye

3 years ago

Very nice experience and the processor was very helpful. 

Eugene L.'s profile image
Eugene L. 
on Birdeye

3 years ago

Horrible horrible communications. Took almost 5 months worst experience I've ever had with a major company 

NICHOLAS S.'s profile image
NICHOLAS S. 
on Birdeye

3 years ago

It could not have been easier. The team was attentive and the process fairly seamless. 

Allen W.'s profile image
Allen W. 
on Birdeye

3 years ago

The process was much easier than anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.