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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was precise fine correctly the first time. The associated were knowledgeable and get pleasant and courteous.
It was fast and easy
The whole process was very smooth and communication was just great Thank you
Great experience
- Filled out documents and then loan officer kept contacting me saying I needed to still fill them out. They finally realized the error was on the PennyMac side. - When paying the $100 application fee, they payment wouldn’t go through and PennyMac had to call me the next day to try again. - I was told you do rate matching. When I provided another loan estimate to match, you only did so with high closing costs and me paying discount points. - When I raised the issue with (reached text limit)
not complicated fast results friendly team
My mortgage processor never called me back. I literally spent the final 7 days before closing without talking to him despite repeated attempts by me calling him and his manager. Final closing paperwork was incorrect but no one would answer the phone. Horrible experience
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This greatly benefitted our family! Thank you all at Penny Mac so much for all you have done for us. God bless !
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,238 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.