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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,817 reviews
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JOSE K.'s profile image
JOSE K. 
5 years ago

I’ll gratefully recommend PennyMac as a lender for my family and I received the help I needed when I really needed, their team worked very hard for us to get the contract on time to enjoy the house my family desired 

XOCHIQUETZAL M.'s profile image
XOCHIQUETZAL M. 
5 years ago

Nathan made the process easy and stress free 

Gabriel S.'s profile image
Gabriel S. 
5 years ago

Soild service. 

Lamin C.'s profile image
Lamin C. 
5 years ago

The whole loan process was great. Tank you MAC Team. 

MARIO L.'s profile image
MARIO L. 
5 years ago

There was an issue with the closing documents showing my wife's maiden name that I would have preferred to have fully resolved prior to closing. Communication from my loan processor could have been better. Was promised several follow ups that did not take place. Overall great company though. I've been a customer for years and have had several good experiences. 

Andrew B.'s profile image
Andrew B. 
5 years ago

Jesse was awesome, I had questions all the time. There at the end of the process I got a little frustrated with the closing team but it ended out they worked very hard and got the issues resolved for us to close the day we had said. It was a scary thought for us because we sold our home and closed on it and we got it closed and had to be out in a time frame. And PennyMac made sure we got to close that same day. Thanks for everything 

CYRIL O.'s profile image
CYRIL O. 
5 years ago

It is was an overall good experience from beginning to end. Thanks for the professionalism and attention. 

SHAWN F.'s profile image
SHAWN F. 
5 years ago

The process of the refinance was fairly stress free. My greatest qualm was that I did not have someone I could call directly to ask questions. The lack of communication was astounding and wish things were communicated in a timely fashion. The documents provided to my wife and I stated dates that were not adhered too. 

DARRELL B.'s profile image
DARRELL B. 
5 years ago

I was able to do my refi in 30 days. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.