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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,627 reviews
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Jackie T.'s profile image
Jackie T. 
2 years ago

I would like to thank and praise Stephanie and Faiza for all the hard work and diligence. These Ladies made me feel comfortable throughout the entire process. The communication and prompt follow up calls really eased any anxiety. I’m truly grateful! 

Business response:

Hi Jackie - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

MICHAEL A.'s profile image
MICHAEL A. 
2 years ago

Outstanding staff, who kept me informed and assisted us during the process especially Nancy Olivas. She was extremely helpful. Thank you 

Business response:

Thank you for the positive rating, Michael! We hope you have a wonderful day. 

Brian G.'s profile image
Brian G. 
2 years ago

Jamie was fantastic to work with-very personable, attentive, and extremely friendly. 

Business response:

Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ELIAS F.'s profile image
ELIAS F. 
2 years ago

Everyone and everything was great! Great options, Great Staff, and Great Timely Fashion! Thank You!  

Business response:

Hi Elias - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

STACIE M.'s profile image
STACIE M. 
2 years ago

Barry was phenomenal and very professional and understanding. He explained the process in Detail. His professionalism is outstanding.  

Business response:

Hi Stacie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

John C.'s profile image
John C. 
2 years ago

everyone Was very poised and Professional and knowledgeable 

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Jeffrey B.'s profile image
Jeffrey B. 
2 years ago

He always stayed in contact so that any issue I was able to handle that same day 

Business response:

Thank you for the positive review, Jeffery! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

DAVID B.'s profile image
DAVID B. 
2 years ago

More personal contact advising us the progress. 

Business response:

Thank you for the positive rating, David! We hope you have a wonderful day. 

Ronald W.'s profile image
Ronald W. 
2 years ago

My representative Anna was very helpful, and supportive throughout the process. I am very grateful for her help.She deserves a big raise.  

Business response:

Hi Ronald - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.