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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Randy Alford was my Loan Officer and he was a pleasure to work with. He was responsive, knowledgeable, and helpful when I had questions about this loan. He helped me escalate important issues and kept me informed along the way. 5 Gold Stars!
Business response:
Thank you for taking the time to share your experience with us, Dustin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Penny Mac services were outstanding & I am very thankful to the team for the diligence & how helpful the team was throughout the entire process.
Business response:
Hi Marcquan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
If this is about me getting a job I can't do it I'm on disability thank you
Business response:
Hi Genevia - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
I want to thank Andy for always being there when I had a question or needed an explanation on something.
Business response:
Hi Evelyn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Excellent service
Business response:
Hi Arthur - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
The process was smooth and Communication was excellent.
Business response:
Hi Richard - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Good Work
Business response:
Thank you for the positive rating, Paul! We hope you have a wonderful day.
From the moment I called and Ashley answered it was a very easy experience
Business response:
Thank you for the support, Amy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Norma B. Made the experience very easy and she really was very professional.
Business response:
Hi Carl - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,112 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.