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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
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HEATHER G.'s profile image
HEATHER G. 
on Birdeye

a year ago

Ammie really went above and beyond helping me get thru this process. I was ready to pull the plug on it all and she is the reason I didn?t.She is just awesome and need more Ammie?s in the world thank you Ammie you really made a huge difference. 

Business response:

Hi Heather - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Alexandra H.'s profile image
Alexandra H. 
on Birdeye

a year ago

Joselyn Nieves, Ihsan Moosapanah and Frank Maloney provided a seamless experience / clear communication from start to finish. This was a really great team and I look forward to future endeavors with PennyMac. 

Business response:

Hi Alexandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

King G.'s profile image
King G. 
on Birdeye

a year ago

The only confusing part for me was the repeated documentation that was sent during the loan processing. I may have submitted documentation several times over, however nothing was interrupted or caused any problems through to the end of the processing 

Business response:

Hi King - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeremie G.'s profile image
Jeremie G. 
on Birdeye

a year ago

Smooth transaction, great customer service, and prompt follow up. Thank you for all your help!  

Business response:

Thank you for the support, Jeremie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Randall M.'s profile image
Randall M. 
on Birdeye

a year ago

Painless and professional. Awesome experience. 

Business response:

Hi Randall - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Wendy G.'s profile image
Wendy G. 
on Birdeye

a year ago

Thank you for your services  

Business response:

Hi Wendy - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

MICHAEL V.'s profile image
MICHAEL V. 
on Birdeye

a year ago

Great service from everyone involved  

Business response:

Thank you for the support, Michael! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Blanche P.'s profile image
Blanche P. 
on Birdeye

a year ago

I felt like family. Everyone expressed kindness , patience toward me. I want to express my gratitude to the r 

Business response:

Thank you for the positive review, Blanche! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steven P.'s profile image
Steven P. 
on Birdeye

a year ago

All of the Pennymac team were outstanding From the beginning to even after the loan was approved. This is my third time I have chosen to use Pennymac and they all have been nothing but extremely helpful through each and every process. Thanks guys  

Business response:

Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.