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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone I spoke with was very helpful and knowledgeable about the loan process. When I had a question and called loan officer Dylan, even if I had to leave a voicemail. He was quick to return my call. Dylan and Liem were great to talk to.
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The experience with the loan process was exceptional. Yester and Brock were wonderful, helped me step by step.
Business response:
Hi Antonio - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Really appreciate the constant updates provided during my entire loan experience. Very helpful and informative as to the standing and progress of procedures from beginning through closing.
Business response:
Thank you for taking the time to share your experience with us, Edward. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I never got a call back to say that I had final approval and funding. Were you too busy?
Business response:
We appreciate your review, Kerry. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Everyone was very helpful and informative. I am happy to be with Pennymac!
Business response:
Hi Zachary - Your feedback is greatly appreciated. Thank you for the review.
Fairly easy to complete the application. The people checking on us, was great. Kept us-up-to date on what was happening
Business response:
Hi Billy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
No other thoughts.. Thank you
Business response:
Hi Chris - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Team was very professional and it was a relatively painless experience. Lauren and Edna were great to work with!
Business response:
Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Yester was amazing to work with. She answered all of my questions and didn’t make me feel like I was bothering her. 🥰
Business response:
Thank you for taking the time to share your experience with us, Donna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.