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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,627 reviews
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Bryan W.'s profile image
Bryan W. 
2 years ago

Both Nathan and Grace went above and beyond to get me to the best terms and a smooth on-time closing. I particularly appreciate their extreme patience as I debated all the options and their willingness to discuss at all times of day. 

Business response:

Hi Bryan - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Jack B.'s profile image
Jack B. 
2 years ago

Perfect 

Business response:

Thank you for the positive review, Jack! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

NICHOLAS B.'s profile image
NICHOLAS B. 
2 years ago

Great service. Very Friendly and Simple  

Business response:

Hi Nicholas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Jackie T.'s profile image
Jackie T. 
2 years ago

Faiza was very professional and attentive. I felt very comfortable throughout the process. Faiza was pleasant and it was amazing working with her! Thank you 

Business response:

Hi Jackie - Your feedback is greatly appreciated. Thank you for the review. 

Roger Q.'s profile image
Roger Q. 
2 years ago

Pennymac has wonderful people working for them. They're very caring people.  

Business response:

Thank you for the support, Roger! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Timothy M.'s profile image
Timothy M. 
2 years ago

The people I talked to on the phone and through email were great communicators and helped make this very easy for me. 

Business response:

Hi Timothy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jaclyn H.'s profile image
Jaclyn H. 
2 years ago

Faiza was great!!  

Business response:

Hi Jaclyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Araceli M.'s profile image
Araceli M. 
2 years ago

Liem Nguyen was very helpful through this process. A lot of back and forth and a few cancellation appointments for closing due to confusion. However, Liem always helped in a quick timely manner and was always very polite & professional. Thanks Liem 

Business response:

Hi Araceli - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Ronald P.'s profile image
Ronald P. 
2 years ago

Anna Eng was very responsive. She always answered my questions very quickly. She was a pleasure to deal with, 

Business response:

Thank you for the positive review, Ronald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.