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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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Christopher W.'s profile image
Christopher W. 
2 years ago

Everyone I spoke with was very helpful and knowledgeable about the loan process. When I had a question and called loan officer Dylan, even if I had to leave a voicemail. He was quick to return my call. Dylan and Liem were great to talk to.  

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Antonio Villanueva P.'s profile image
Antonio Villanueva P. 
2 years ago

The experience with the loan process was exceptional. Yester and Brock were wonderful, helped me step by step.  

Business response:

Hi Antonio - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Edward M.'s profile image
Edward M. 
2 years ago

Really appreciate the constant updates provided during my entire loan experience. Very helpful and informative as to the standing and progress of procedures from beginning through closing.  

Business response:

Thank you for taking the time to share your experience with us, Edward. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kerry M.'s profile image
Kerry M. 
2 years ago

I never got a call back to say that I had final approval and funding. Were you too busy?  

Business response:

We appreciate your review, Kerry. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Zachary M.'s profile image
Zachary M. 
2 years ago

Everyone was very helpful and informative. I am happy to be with Pennymac! 

Business response:

Hi Zachary - Your feedback is greatly appreciated. Thank you for the review. 

Billy F.'s profile image
Billy F. 
2 years ago

Fairly easy to complete the application. The people checking on us, was great. Kept us-up-to date on what was happening  

Business response:

Hi Billy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Chris I.'s profile image
Chris I. 
2 years ago

No other thoughts.. Thank you  

Business response:

Hi Chris - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas H.'s profile image
Thomas H. 
2 years ago

Team was very professional and it was a relatively painless experience. Lauren and Edna were great to work with! 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Donna B.'s profile image
Donna B. 
2 years ago

Yester was amazing to work with. She answered all of my questions and didn’t make me feel like I was bothering her. 🥰 

Business response:

Thank you for taking the time to share your experience with us, Donna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.