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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
William A.'s profile image
William A. 
on Birdeye

a year ago

John Dorey and Rosario did a great job!  

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jared A.'s profile image
Jared A. 
on Birdeye

a year ago

Great lender employees are super nice and helpful 

Business response:

Thank you for the support, Jared! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Paul S.'s profile image
Paul S. 
on Birdeye

a year ago

Two Big issues. One, the day after I started the process, I started getting calls from several mortgage companies to refinance. Two, I received normal checks to pay off loans and CC, I was told it would be cashiers checks, now I have holds on them. 

Business response:

We appreciate your review, Paul. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Corey H.'s profile image
Corey H. 
on Birdeye

a year ago

Na 

Business response:

Hi Corey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Earnestine B.'s profile image
Earnestine B. 
on Birdeye

a year ago

Ammie was very knowledgeable in all aspects of my loan application  

Business response:

Hi Earnestine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Maurice S.'s profile image
Maurice S. 
on Birdeye

a year ago

none 

Business response:

Thank you for the positive rating, Maurice! We hope you have a wonderful day. 

Lawrence F.'s profile image
Lawrence F. 
on Birdeye

a year ago

We had a long 3 month process of trying to purchase a home and selling our home. Buying did not go easily because of bad home inspections.The third one finally brought us to our new home. Grace was so attentive to us everyone in the process & journey 

Business response:

Hi Lawrence - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Foster J.'s profile image
Foster J. 
on Birdeye

a year ago

Tanairy and her colleagues was wondering to work with. It?s good to know that there is still a company that value their customers. Everyone worked as a team and help me to purchase my new home. Thank you!  

Business response:

Hi Foster - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

David R.'s profile image
David R. 
on Birdeye

a year ago

I?ve been very pleased so far. 

Business response:

Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.