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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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John D.'s profile image
John D. 
2 years ago

It was a pleasant experience. I am glad and count myself wise for going with PENNYMAC. 

Business response:

Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Arthur H.'s profile image
Arthur H. 
2 years ago

Every one that I had contact with was helpful and pleasant 

Business response:

Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael C.'s profile image
Michael C. 
2 years ago

Yester and John were very helpful and very professional! With associates like them PennyMac is a great company. 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Walter B.'s profile image
Walter B. 
2 years ago

James Wright is OUTSTANDING! He was very knowledgeable in making sure we understood the process and what was needed to complete our loan package in a timely manner. Very professional always had kind words of encouragement. We rate James a 10+. 

Business response:

Thank you for taking the time to share your experience with us, Walter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nathaniel F.'s profile image
Nathaniel F. 
2 years ago

James Wright was a pleasure to work with! Very professional and answered any questions I had in timely fashion. 

Business response:

Hi Nathaniel - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Mackie C.'s profile image
Mackie C. 
2 years ago

GREAT SERVICE 

Business response:

Hi Mackie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nadine N.'s profile image
Nadine N. 
2 years ago

Everyone was so helpful. 

Business response:

Thank you for the positive review, Nadine! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Barbara A.'s profile image
Barbara A. 
2 years ago

The process went very well. The only negative is the fact that, beginning the almost immediately after the credit check was run, the deluge of spam calls began. I am aware you have no control over it but it was a big part of the experience. 

Business response:

Thank you for taking the time to share your experience with us, Barbara. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Yasmin Gonzalez T.'s profile image
Yasmin Gonzalez T. 
2 years ago

The team worked diligently to close my loans in time. They exhibited great professionalism from beginning to end. 

Business response:

Thank you for taking the time to share your experience with us, Yasmin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.