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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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William J.'s profile image
William J. 
2 years ago

I love buying a home through Pennymac...it just works and reduces my stress level. 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

BRYAN G.'s profile image
BRYAN G. 
2 years ago

Superior service  

Business response:

Thank you for the positive rating, Bryan! We hope you have a wonderful day. 

CARMELO F.'s profile image
CARMELO F. 
2 years ago

Excellent process and with various mortgage loan products. 

Business response:

Hi Carmelo - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Catherine L.'s profile image
Catherine L. 
2 years ago

My entire loan team was amazing! Responsive, attentive, quick, and flexible! Without them we may not have gotten our next house! I can't thank the team enough for their professionalism and abiltiy to help us with a difficult situation when presented. 

Business response:

Hi Catherine - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Claudia R.'s profile image
Claudia R. 
2 years ago

My processor and loan officer were Great and in contact through the whole process !  

Business response:

Thank you for the support, Claudia! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Carly L.'s profile image
Carly L. 
2 years ago

Barry was great! He made the entire process smooth and was also very friendly.  

Business response:

Thank you for the positive rating, Carly! We hope you have a wonderful day. 

Daniel Harris D.'s profile image
Daniel Harris D. 
2 years ago

Yester was the BEST! Always available and fast to respond I really enjoyed working with her  

Business response:

Hi Daniel - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Waylon C.'s profile image
Waylon C. 
2 years ago

Thanks to Sandra Benavidez and Patrick Huynh for working me through the process, y'all made it a pleasant experience.  

Business response:

Hi Waylon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

DONNIE J.'s profile image
DONNIE J. 
2 years ago

Dave Choi and Yester from Mac Team, in particular, truly gave us a "5-Star" experience.They thoroughly explained and answered all questions during the process with patience. We never felt rushed or intimidated. We are very pleased about our decision. 

Business response:

Hi Donnie - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.