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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Barry Morrow and Adam did an amazing job with us taking out equity.They both were helpful. Barry kept us informed and answered any questions I had. It was a fast and smooth process. I would definitely recommend them to our family and friends.Thank y
Business response:
Thank you for the positive rating, Senessa! We hope you have a wonderful day.
I have had several mortgages over the last 40 years and PennyMac - by far - is the worst. I’ve never been late with a mortgage payment - NEVER! They insist I have a late charge of $49 from a lender they purchased my loan from. It’s untrue, but when asked to show proof, PennyMac says I have to show that I DON’T OWE THEM $49! To get my records costs more than $49! They can’t even tell me what month the charge relates to. Next stop - consumer protection agencies. Never borrow from PennyMac. If they buy your loan, refina... read more
Business response:
Hi Brian - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
everyone I talked to was friendly and very helpful.
Business response:
Hi Carol - Your feedback is greatly appreciated. Thank you for the review.
The PennyMac Team made the streamline loan a simple, and stress free task for me. Thank you!
Business response:
Hi Heather - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
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Business response:
Hi Eric - Your feedback is greatly appreciated. Thank you for the review.
the whole experience was great and conducted with professionalism
Business response:
Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Having a house built in another state was in itself a stressful event. Our lender agent, Anna Eng, was there with us every step of the way, Anna addressed all of our concerns, and went above and beyond to keep us informed on the entire process.
Business response:
Hi Raymond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The PennyMac Team was helpful and efficient in processing the loan I requested and the whole process took 30 days from application to funding. I'm very pleased with PennyMac's service.
Business response:
Thank you for the positive rating, Linda! We hope you have a wonderful day.
Tanairy excellent loan officer!!!
Business response:
Hi Regina - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,627 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.