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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,622 reviews
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Dina E.'s profile image
Dina E. 
on Birdeye

3 years ago

Great help and smooth process for my refinance application. 

CHRISTOPHER Van H.'s profile image
CHRISTOPHER Van H. 
on Birdeye

3 years ago

The whole Pennymac team did a excellent job and would definitely recommend to other's 

WILLIAM P.'s profile image
WILLIAM P. 
on Birdeye

3 years ago

I feel that my experience was amazing. Your agents where extremely helpful and communicated with me in a timely manner. My closing was so fast that I was very satisfied. Thanks for very pleasant experience. 

WILLIAM S.'s profile image
WILLIAM S. 
on Birdeye

3 years ago

I always enjoyed talking with Charisse. I felt she was a really good guide through the loan process. She was very personable as well; I think we always had at least one good laugh every time she called. She was helpful in detailing exactly what documents and information was needed and I feel like we were well taken care of. 

ROBERT D.'s profile image
ROBERT D. 
on Birdeye

3 years ago

Bleu was an absolute saint and happy she was assigned out loan. Weekly updates was a huge relief and couldn't have asked for better customer service. Thank you! 

Revati M.'s profile image
Revati M. 
on Birdeye

3 years ago

PennyMac is a wonderful mortgage company. However, my refinance experience was not that great. They were requesting the same documents so many times. They never e-mailed my employer for checking verification, yet they claimed to have done done so. They checked the automated employment verification for my spouse multiple times, yet kept on asking for the same info again and again. Same thing with bank documents. It was just too overwhelming.  

SCOTT F.'s profile image
SCOTT F. 
on Birdeye

3 years ago

It was an easy and accurate refinance, even during the COVID pandemic 

DAVID S.'s profile image
DAVID S. 
on Birdeye

3 years ago

Writing up the loan documents like they are your own. ( to save money). 

DWIGHT H.'s profile image
DWIGHT H. 
on Birdeye

3 years ago

Every thing went very smooth. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.