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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team was great
The people involved in the process were courteous and professional. Thanks.
It was great, very good team!
This process was very easy. Thanks!
Carlton was very good at helping us with the loan if I could recommend just him I would but I was very unhappy with the team that worked on my loan they were not informed on my loan passed on false information that I didn’t say and getting a response from Dalia my loan officer was difficult and sometimes no response at all Carlton was the only one who took care of any problems I had and always responded to phone calls and emails
Easy to upload documents. Staff very helpful. I suggest that the software should allow mortgagee to review the actual documents they have uploaded.
Fast and easy
The process was simple, fast and the representatives explained everything thoroughly and clearly.
Difficult to reach anyone with questions, calls not always returned. Jordon was fine but MAC team was lacking. Not always clear on where we stood, and entire process was delayed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,505 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.