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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,178 reviews
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NATHAN C.'s profile image
NATHAN C. 
5 years ago

great job all around. super fast and easy process. answered all my questions. 

Larry R.'s profile image
Larry R. 
5 years ago

Having one person to talk to through the entire process. Having a phone number that reached the same person every time you called it. Having a software program for uploading documents that is more intuitive and user friendly. Being able to access documents that you have e-signed. I’m sure there are things i have forgotten. The whole process was unpleasant. 

Jennifer S.'s profile image
Jennifer S. 
5 years ago

The MAC team made sure we had all the information we needed to get our documentation completed for closing per the schedule. The entire process was quick and easy. 

STEVEN C.'s profile image
STEVEN C. 
5 years ago

I've financed, refinanced, bought, and sold many properties over the years and this was one of the easier transactions I have done. The ability to deliver all of the required documents electronically and then have a notary bring the closing documents to my home, made the process very easy. All of the PennyMac people were helpful and pleasant. Would not hesitate to use them again or recommend them to anyone. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
5 years ago

I refi-d with PennyMac last year and it was a great experience. This year, as the interest rates continued to drop I reached out, asking if it made sense to do so again, possibly knocking a point off my rate. Turns out it was. Gabriel Mann was my initial contact last year and again this year, and Marcia Wiggins was my team member who followed through on the downrange process. I thoroughly enjoyed working with both and the process could not have gone smoother. Thanks to the PennyMac team. CM 

SHADDY R.'s profile image
SHADDY R. 
5 years ago

It was a fast process and I was very satisfied 

William W.'s profile image
William W. 
5 years ago

Worked out great. 

TAVARIS B.'s profile image
TAVARIS B. 
5 years ago

One of if not the best experience that I have ever had working with a mortgage company! Thanks PennyMac for your first class service! 

Kathi G.'s profile image
Kathi G. 
5 years ago

there was a problem at closing saying we owed money but someone called me back right away and fixed the problem 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,178 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.