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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,002 reviews
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Noricely R.'s profile image
Noricely R. 
4 years ago

PennyMac staff provided answered all of my questions and provided guidance since the first day I called and asked about refinance. The last phone call from the staff was received the night before closing. I am happy with their services and I did recommended PennyMac to a friend.  

Audrey P.'s profile image
Audrey P. 
4 years ago

Everything was explained clearly and the staff took as much time as I needed to understand everything. 

Maruf K.'s profile image
Maruf K. 
4 years ago

I felt like I am also part of their team work. Helpful, quick, clear, friendly, 100% commitment....Overall GREAT. 

Samuel Jordan I.'s profile image
Samuel Jordan I. 
4 years ago

Closing documents accuracies. 

Mitchell W.'s profile image
Mitchell W. 
4 years ago

The process was the smoothest closing we’ve had. Considering Penny MAC was the pre existing mortgage holder it’s sort of a money grab to have to pay all the title costs & searches,fees,etc on a loan & house just over a year old. That said all the people we dealt with & costs compared with others (Intuit) were 2-3000 less overall,as well as a rate that was a few 10th’s lower. 

James H.'s profile image
James H. 
4 years ago

I refinanced my current VA loan. The process was quick and simple. The loan closed quickly. Nic Batten and The Mac team processing my loan made sure I was informed of the next steps. I am happy with the service and would recommend pennymac. 

Jarrod S.'s profile image
Jarrod S. 
4 years ago

Incorrect closing. Duplicate requests. Unprofessional conduct. Incorrect home address and refusal to correct.  

DANA R.'s profile image
DANA R. 
4 years ago

It was the easiest refinance I have ever done. PennyMac was very helpful and accommodating. 

ANDREW T.'s profile image
ANDREW T. 
4 years ago

Loan process was clear simple and quick! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,002 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.