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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,622 reviews
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SYDNEY M.'s profile image
SYDNEY M. 
on Birdeye

3 years ago

Rhonda was knowledgeable, friendly and great to work with! 

Celeste Z.'s profile image
Celeste Z. 
on Birdeye

3 years ago

If they found my uploaded documents easily and the first time sent. I sent the same documents several times. I almost switched banks at the end doe to lack of communication. 

ERNESTO C.'s profile image
ERNESTO C. 
on Birdeye

3 years ago

October 18, 2020 This was an extremely pleasant experience which mirrors the level of service that we have received during the past few years as PennyMac Loan Services, LLC customers. We are pleased with PennyMac Loan Services, LLC as their outstanding team continues to assist us with our residential mortgage initiatives. Thank you, Janette M. and Eric E. along with others on the PennyMac My m.a.c Team for your commitment to providing stellar customer service. Five Stars! 

JOSEPH R.'s profile image
JOSEPH R. 
on Birdeye

3 years ago

It was an absolute pleasure to work with Marcia Wiggins. She turned my experience from mediocre to excellent. Kudos Marcia! 

RALPH Guzman J.'s profile image
RALPH Guzman J. 
on Birdeye

3 years ago

Very professional and there repose was on time thank you ! 

Gerard Van D.'s profile image
Gerard Van D. 
on Birdeye

3 years ago

I love PennyMac! 

DARRELL D.'s profile image
DARRELL D. 
on Birdeye

3 years ago

I thought doing a new refinance made no sense until I saw I could save 1.25% and keep my loan with Penny Mac. It was such an easy experience. Drew did a great job walking us through. He was professional, yet personable. I never dreamed at My elder age refinancing made sense, but I lowered our monthly expenses and it was a breeze doing so. 

TRENA M.'s profile image
TRENA M. 
on Birdeye

3 years ago

Everyone I spoke with and ended up working were wonderful! All my questions were answered quickly and concisely. The process couldn't have been easier. 

Linda B.'s profile image
Linda B. 
on Birdeye

3 years ago

Nathan was wonderful. He helped us every step of the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.