This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was so pleasant and assisted me with anything that I needed. The responses were very timely! The process was easy.
Business response:
Hi Tristin - Your feedback is greatly appreciated. Thank you for the review.
Both Christopher and Edna where so pleasant to work with
Business response:
Hi Gracie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
always made sure to follow up frequently
Business response:
Thank you for the positive rating, Leighton! We hope you have a wonderful day.
My loan officer agent Yester was amazing I thought this process was going to be a pain and long process but the quickness in which everything was started to finish was amazing. I also appreciated Yester’s quick responses to any questions or messages.
Business response:
Thank you for the positive review, Francisco! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Paulette Wiley was especially help and courteous throughout the process, but she was certainly not alone. All of my calls were returned, questions never went unanswered, and I was treated with respect throughout the entire process.
Business response:
Thank you for the support, William! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Everyone was great!
Business response:
Hi Catherine - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Both, Yuri and Tanairy were professional and helpful during this entire process. I received immediate responses when I had question no matter what time of the day.
Business response:
Hi Keana - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
If I could give Yester an 11 I would. Yesterday was outstanding and very quick to respond d during the entire process!
Business response:
Hi Mark - Your feedback is greatly appreciated. Thank you for the review.
The entire team were very professional and knowledgeable of each step in the process of the loan.
Business response:
Thank you for the support, Dianne! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,627 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.