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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Liem was a pleasure to work with. He was understanding and articulate. He was a large part of making the process so seamless.
Business response:
Thank you for taking the time to share your experience with us, Russell. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Very thorough.
Business response:
Thank you for the support, Timothy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Rosario Lopez was great to work with. She was very helpful and professional through every step of the way. Thank you so much!
Business response:
Hi Sandy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My loan officer did an excellent job keeping me informed of all the procedures throughout the process.
Business response:
Hi David - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Smooth process
Business response:
Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Previous loan, paid mortgage but was not outstanding or due. Will I recieve that mortgage payment back or will that payment forward continuity to new loan (re mortgage)???
Business response:
Hi Darrell - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Jeremy and Aimee were great to work with. Aimee went above and beyond to get the information we needed and to make sure that everything was correct on the disclosure statements in the portal. Thank you Jeremy and Aimee!
Business response:
Hi Thomas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Pennymac has been great mortgage company to deal with since this first time we applied and making this a second go around. Customer service from a live person to online website is on point. Thank you!
Business response:
Hi Dario - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
All aspects of the experience were great
Business response:
Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,949 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.