This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and accurate service. Grrat communication through the entire process
Fast and easy great crew to work with
Communication was lacking IN THE BEGINNING with the original Mac team member, Ms. Ramirez- did not return our phone calls and emails and seemed overwhelmed by her position. Mr. Kapaun however, was very helpful in closing our refinance and was the main reason we didn’t end up going elsewhere in our frustration.
The process took over 3 months to close. Documents were requested more than once. Multiple loans were set up for the same refinance request. People were not often easy to get in contact with. It did not seem like anyone was on the same page. It's a miracle this ever closed.
My experience was awesome, can't believe how quickly you made this happen for me.
everything was handled great
Keep the promise made in Loan Estimate and deliver as promised.
Fast, easy streamline refinance.
PennyMac was great in keeping us informed on the loan process and our loan agent was prompt and couteous when she responded to our calls. Great experience overall!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,178 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.