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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Staff was very helpful and knowledgeable. The process was very smooth.
My experience with Gary Sahakian was top notch. Had questions answered and process explained. My experience with Cheree Payton was also pleasant and she explained the process and how when to expect closing. She too answered the few questions i had.
We are very happy with the final outcome of our refinance. Took a little longer than expected but otherwise we are very happy.
Great, positive customer service.
We had a smooth process as we refinanced our home.
Satisfied in all areas except for the ability to shop for my own title insurance and my own closing agent. Definitely, disappointed in those two areas. Everything else I would give very high marks.
Easy process. Asked for some information multiple times but really wasn’t that huge of a deal. Only thing I would change if at closing instead of providing copies of the documents that are clients they are placed on a CD or Zip drive. Makes the process that much cleaner saves on paper for the Notary and it can be easily uploaded and saved electronically.
Refi was quick and painless. Only glitch was I ended up closing twice because something was messed up in the original documents. No problem. Closing was done in my house and each instance only took about 30 minutes each
The electronic "to-do" emails checklist worked great!
PENNYMAC has a 4.4 star rating with 47,989 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.