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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,817 reviews
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Chris T.'s profile image
Chris T. 
5 years ago

The team at pen ymac was awesome. Made my life easier and the communicated on a weekly basis. As the loan got closer to close they called me daily and kept me updated. I definitely will use them again. 

MARK H.'s profile image
MARK H. 
5 years ago

Great interest rate, process was long but not too painful. In the end it all worked out. 

Karen P.'s profile image
Karen P. 
5 years ago

The refinance process was completed timely. Thank you. 

YADU A.'s profile image
YADU A. 
5 years ago

N/a 

Steven Gallegos J.'s profile image
Steven Gallegos J. 
5 years ago

Yes, the amount I was told the monthly payments would be ended inaccurate and had increased $100 more than told. Very disappointed. 

ROBERT K.'s profile image
ROBERT K. 
5 years ago

Closing happened a little faster than anticipated 

EDWARD C.'s profile image
EDWARD C. 
5 years ago

Our loan specialist, Nate Hoffman, was knowledgeable, friendly, courteous, and very prompt in answering any questions or concerns we had during the entire process. He made a normally nerve-wracking experience smooth sailing! 

Mark M.'s profile image
Mark M. 
5 years ago

My'Esha was great. She was very responsive , conscientious, friendly. Any less than perfect ratings are not about her. The problem is that our loan officer said to hold our August payment because they would handle it in escrow. We got late notices and collections reported a missed payment to credit agencies. Ken Price kindly offered to correct this,. Thanks. You should have loan officers talk to collections to avoid this in the future. 

Thomas G.'s profile image
Thomas G. 
5 years ago

I was nervous going into the digital loan process, but Jeffery and Blen made the whole process fantastic and easy, giving me complete peace of mind. Thank you so much! Sincerely, Tom Giguere 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.