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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team at pen ymac was awesome. Made my life easier and the communicated on a weekly basis. As the loan got closer to close they called me daily and kept me updated. I definitely will use them again.
Great interest rate, process was long but not too painful. In the end it all worked out.
The refinance process was completed timely. Thank you.
N/a
Yes, the amount I was told the monthly payments would be ended inaccurate and had increased $100 more than told. Very disappointed.
Closing happened a little faster than anticipated
Our loan specialist, Nate Hoffman, was knowledgeable, friendly, courteous, and very prompt in answering any questions or concerns we had during the entire process. He made a normally nerve-wracking experience smooth sailing!
My'Esha was great. She was very responsive , conscientious, friendly. Any less than perfect ratings are not about her. The problem is that our loan officer said to hold our August payment because they would handle it in escrow. We got late notices and collections reported a missed payment to credit agencies. Ken Price kindly offered to correct this,. Thanks. You should have loan officers talk to collections to avoid this in the future.
I was nervous going into the digital loan process, but Jeffery and Blen made the whole process fantastic and easy, giving me complete peace of mind. Thank you so much! Sincerely, Tom Giguere
PENNYMAC has a 4.4 star rating with 48,817 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.