PENNYMAC

VANESSA S. 

on Birdeye

5 years ago

My husband and I are very happy and exited that we were able to refinance our home at an affordable price and interest rate. Thank you for your service. 

Greg L. 

on Birdeye

5 years ago

Great to work with Gavin and Erica. This refi was smooth and the information was clear and easy . 

JAJUAN A. 

on Birdeye

5 years ago

Everything was quick, explained well, and accurate. 

Takeshi K. 

on Birdeye

5 years ago

Kami was an absolute joy to work with, great customer service, always willing to explain all the details. Thanks Kami! 

Stephanie A. 

on Birdeye

5 years ago

Kelsey was quick with her response and took time to explain things so I could understand everything clesrly. 

CARLOS R. 

on Birdeye

5 years ago

Great service from the initial call!! Great customer service. The process was very easy .. all my questions were answered promptly and very professional. Which is very helpful during and could be a stressful process! Thank you to my representatives!! 

WILLIS WADE S. 

on Birdeye

5 years ago

The loan from start to finish was handled in a very professional matter. I would recommend PennyMac to my family and friends. 

AUDRA F. 

on Birdeye

5 years ago

We started our loan process in July and didn’t end up closing until October. I understand things were taking longer with covid, but I feel that was a great deal of time and wasted money for the purposes of our refinance. I was somewhat disappointed in that regard. Two people while during the process ended up leaving pennyMac and we were shuffled around and the next people trying to play catch up. 

NICHOLAS K. 

on Birdeye

5 years ago

The documentation was reasonable and contact via email became more efficient toward the middle of the process.