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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,623 reviews
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BIKRAMDEEP S.'s profile image
BIKRAMDEEP S. 
on Birdeye

3 years ago

The process to close was simple and easy! 

ARIEL A.'s profile image
ARIEL A. 
on Birdeye

3 years ago

This is probably the most convenient mortgage lender out there. Thanks to Ms. Elizabeth of Pennymac, my refi process was made easy! 

SHANEL R.'s profile image
SHANEL R. 
on Birdeye

3 years ago

Penny Mac met are expectations and I would highly recommend their services to my family and friends. 

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

Very smooth loan process. We were kept abreast of the progress during the whole loan process. The loan took minimal time from beginning to end. Very pleased with Penny Mac! 

Preston M.'s profile image
Preston M. 
on Birdeye

3 years ago

Communicate better. Every time I was asked to do some thing I did it promptly. When I needed some thing I had to bug people to get a reply over and over again it was very frustrating. I will never work with PennyMac again due to this experience. 

Leonard L.'s profile image
Leonard L. 
on Birdeye

3 years ago

Great from start to finish 

Beatriz G.'s profile image
Beatriz G. 
on Birdeye

3 years ago

Katelyn Shea, made the process in a great experience To me. She always was so attentive and helpful with all.  

Justine R.'s profile image
Justine R. 
on Birdeye

3 years ago

Communication was very weak. I also made it very clear from the beginning I wanted my husband added to the title and he wasn't, I still have no answer on whether he will be or not. I called and left a message and no one ever called me back or looked into it until I called again the next day. Was never given an update until I called and asked for one and I still don't have an update on what is going on to get him added. The gentleman that called to schedule my notary was also unprofessional. 

KENDRICK W.'s profile image
KENDRICK W. 
on Birdeye

3 years ago

The experience was great and thanks for the opportunity to save money. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,623 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.