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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac staff provided answered all of my questions and provided guidance since the first day I called and asked about refinance. The last phone call from the staff was received the night before closing. I am happy with their services and I did recommended PennyMac to a friend.
Closing documents accuracies.
The process was the smoothest closing we’ve had. Considering Penny MAC was the pre existing mortgage holder it’s sort of a money grab to have to pay all the title costs & searches,fees,etc on a loan & house just over a year old. That said all the people we dealt with & costs compared with others (Intuit) were 2-3000 less overall,as well as a rate that was a few 10th’s lower.
I think you need more choices to answer the question - three is not enough. Just OK was below where I wanted to respond but great was not the answer either. 4 out of 5 or 8 out of 10 is the range I would give the process.
I refinanced my current VA loan. The process was quick and simple. The loan closed quickly. Nic Batten and The Mac team processing my loan made sure I was informed of the next steps. I am happy with the service and would recommend pennymac.
Incorrect closing. Duplicate requests. Unprofessional conduct. Incorrect home address and refusal to correct.
It was the easiest refinance I have ever done. PennyMac was very helpful and accommodating.
Loan process was clear simple and quick!
I really appreciated that Michelle followed up with me consistently just to inform me of the slightest details during the process. Everyone I spoke with or had any contact with was very pleasant and very informative. This was by far the best professional experience I’ve had in a very long time. Great job everyone and thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.