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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Suzanne Martinez, was very informative on every step of the way.. Also a very polite person. She always seemed to go over and beyond to make the borrower be at ease. I wish everyone in this world was as nice to work with as this lady was.
This was my first time to ever refinance a home. The process went very smoothly and all my questions were answered to my satisfaction. Thank you everyone who worked on my loan. Golds stars to all of you.
Start to finish was very smooth with PennyMac. They gave us great advice and were very easy to work with. There was minimal work on our end of the transaction and they kept us updated on the process with weekly phone calls and emails.
The team was so great at communicating. Rosario would call me back very quickly. She was professional, accurate and very friendly. The whole process was easy and all went well!
every thing went smooth a couple 0f clichs but every was great
Easy, pleasant, great company!!! Highly recommended!
Outstanding customer service from Paulette! Very responsive to my needs in closing accurately! Recommend her for all tastings! She gets it done right!
It was extremely easy
More communication throughout the process. I did not hear anything for two weeks regarding the application. I had emailed two times and never received a response back. Very disappointed in the communication, but impressed with how quickly and easy the refinance was.
PENNYMAC has a 4.5 star rating with 48,624 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.