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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan process was good and no hidden charges.
all the representatives I dealt with were pleasant, polite and helpful.
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Anxious about refinancing our home, we were amazed at how easy PennyMac made everything. Every person on the team, from the first phone call to the final congratulations, kept us informed about every aspect of the process. We are very pleased with and grateful to PennyMac for providing a spectacular refinance experience. It began with a Saturday morning web inquiry. Two hours later, a PennyMac team member was talking me through the official start and 3 weeks later done. Rate -1.25% Outstanding!
The loan process took over a month longer than expected. I received several emails indicating I needed to take action regarding documents when in fact I had already done everything required. I received multiple (about 6) payoff demand statements in the mail. I was not paying flood insurance for the loan I refinanced (also a Pennymac loan), and I disagree with the requirement to purchase flood insurance for the refinance. I was notified very late in the process that flood insurance was needed.
Very helpful. I was impressed how they were with me every step of the way. As a Veteran it's nice to have an establishment that actually cares and shows it.
The whole process went smoothly and explained.The entire team was great.
Fast, easy process, with a great rate.
EASY AND FAST
PENNYMAC has a 4.5 star rating with 48,624 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.