PENNYMAC

Lewis Calisti J. 

on Birdeye

5 years ago

Erica was very helpful with my many questions about navigating thru the on line hurdles. Thank you for all your help Erica. 

Kamara S. 

on Birdeye

5 years ago

If it was not for Michael I would have walked away from PennyMac and refinance with another company. On the day of my closing I signed a CD I had not seen before. I was told different amounts for cash to close multiple times and the title company knew more about what was happening than I did. The communication for the other departments within PennyMac is very poor 

Kathrine G. 

on Birdeye

5 years ago

I began the process with John Kimble and then went on to Kelly Lange for my refinance. Both people were friendly and good communicators. Kelly made sure we could close on the weekend to accommodate my and my husband's work schedules. I really appreciated the great service. 

ASHLE B. 

on Birdeye

5 years ago

The whole process went smooth. I was advised how the process would go and everything was done as I was advised. All the people I spoke with were efficient and accurate. I was so happy I was able to get a lower payment for my monthly mortgage!!!! 

JOHN P. 

on Birdeye

5 years ago

Nothing isn't going to be done with these useless surveys. I doubt anyone even reads them!! I've already communicated all the issues and my grievances with multiple parties within PennyMac. I would NOT recommend friends and family of them! 

Bennie W. 

on Birdeye

5 years ago

A+ loan experience done at home, thanks 

Tanya R. 

on Birdeye

5 years ago

Kyle did an amazing job explaining everything to me. He answered all my question and help my understand everything!! Thanks for making this process a smooth and stressful free one!!! 

CARLA P. 

on Birdeye

5 years ago

PennyMac was very professional and prompt throughout the entire loan refinancing process. Every question I had was answered quickly and clearly. We would definitely recommend! 

RIHARDS K. 

on Birdeye

5 years ago

Very pleased. 5 out of 5.