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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
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Iain S.'s profile image
Iain S. 
on Birdeye

a year ago

Process from start to finish was amazing. The team were there for me at every step kept the process transparent, Smooth and easy.  

Business response:

Thank you for taking the time to share your experience with us, Iain. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

ELMA W.'s profile image
ELMA W. 
on Birdeye

a year ago

Great company all the agents very cooperative well done guys thank you from my heart more power and God Zbless 

Business response:

Hi Elma - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark M.'s profile image
Mark M. 
on Birdeye

a year ago

When I was contacted by PENNYMAC to refinance my home , I was givin the amount to bring to close. When I spoke with another person that told me they would be my point of contact with any questions I had, I was givin a different amount. 

Business response:

Thank you for the support, Mark! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Cassandra W.'s profile image
Cassandra W. 
on Birdeye

a year ago

Excellent and highly professional customer service 

Business response:

Hi Cassandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

IAN Y.'s profile image
IAN Y. 
on Birdeye

a year ago

Ms Ammie was great to work with! She quickly and professionally responded to my questions and walked me through the process with patience and understanding.  

Business response:

Thank you for the support, Ian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MARILYN M.'s profile image
MARILYN M. 
on Birdeye

a year ago

We were greatly impressed and taken care of by the Team. 

Business response:

Hi Marilyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Amelia M.'s profile image
Amelia M. 
on Birdeye

a year ago

Nothing, every body are giving or shown an excellent job  

Business response:

Hi Amelia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vickie E.'s profile image
Vickie E. 
on Birdeye

a year ago

I appreciate everyone that I had contact with during my experience with PennyMac. So far everything went great. 

Business response:

Thank you for the support, Vickie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Ann Marie B.'s profile image
Ann Marie B. 
on Birdeye

a year ago

Both Quinton and Rosario were the very best in service, courtesy,and everything else. I miss them already! 

Business response:

Thank you for the positive review, Ann! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.