PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,627 reviews
Select a rating
MELANIE D.'s profile image
MELANIE D. 
2 years ago

Great experience. Would recommend  

Business response:

Hi Melanie - Your feedback is greatly appreciated. Thank you for the review. 

David D.'s profile image
David D. 
2 years ago

Kennedy was outstanding to work with!  

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Anna E.'s profile image
Anna E. 
2 years ago

Sandra was very helpful, we had weekly calls to make sure we were all on the same page. She went above and beyond to make sure I understood and had everything I needed to get my house bought!  

Business response:

Thank you for taking the time to share your experience with us, Anna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Victoria L.'s profile image
Victoria L. 
2 years ago

Anna and Layal were the best !! They helped me through the process and work everything around my schedule. Courteous and understanding throughout the entire process. Thank you !  

Business response:

Thank you for the positive rating, Victoria! We hope you have a wonderful day. 

Selina P.'s profile image
Selina P. 
2 years ago

Highly don't recommend this morguage company . They are a total joke . I want to change so bad and wish I never had a loan through them..... a hurricane passed where I live and they will not even release my check to fix damages although the public Adjuster noted everything that was damage !!!!!!! Stay away if you can. Not to mention everything you call them to talk everyone has a different story and doesn't know what's going on and then they place you on hold for hours and once they pick up the end the call like where it ha... read more

Business response:

Hi Selina - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Jon Michael M.'s profile image
Jon Michael M. 
2 years ago

She was perfect! 

Business response:

Hi Jon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Suzanne J.'s profile image
Suzanne J. 
2 years ago

My experience with this loan was great. The team kept me in the loop all the way along and were pleasant and easy to work with  

Business response:

Thank you for taking the time to share your experience with us, Suzanne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Shari T.'s profile image
Shari T. 
2 years ago

Every individual in your organization we talked to was extremely helpful, respectful, and cared about every interaction.  

Business response:

Hi Shari - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

George P.'s profile image
George P. 
2 years ago

None at the time 

Business response:

Hi George - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.