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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Explain much better when is time to close. Also respect the appointment time.
My experience with Penny Mac was very smooth and easy. Employees were very informative and helpful.
Had to nothing but answer questions. Was good.
Great experience!
The process was too long. I understand that the company was very busy, but there were unexplained delays and occasional miscommunications. In the end, all’s we’ll that ends well. Thanks.
Penny Mac loan officers were very professional and take the required time to answer your questions. They do not throw a bunch of information at you and leave you wondering what was said. They are a good company in my experience to deal with.
Despite some minor confusion with requesting some documents multiple times, the entire process went fairly smooth. Any questions I had or any time I requested an update outside of the expected update timeframes were answered within one or two business days. I am glad to have worked with PennyMac again!
The loan process was smoothest I have ever experienced. Time from start to finish was better than expected. The PennyMac team was great.
Most of the Penny Mac team were fantastic to work with on my refinance. One of the team was so unpleasant to work with I would have dropped the process however Penny Mac listened and provided a new person, Nicholas, who was excellent. All in all the process went very smoothly and I saved a lot of money in the end.
PENNYMAC has a 4.5 star rating with 48,625 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.