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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My penny Mac team was great to work with. They communicated well and were on top of the refinance process.
Ana and Jessica were outstanding to work with and made the entire process very pleasant!!! Prior to working with Ana I was working with a loan processor name Shalom and the experience was not so great..
My rep Ariele did a great job for. Me The COVID work at home thing slowed things down a bit but everything moved along nicely Ariele and the Mac Team delivered as promised and I am very pleased with the transaction
Great
Communication was lacking to me and amongst their own associates. I was the one finding mistakes and bringing it to their attention. Penny Mac was disorganized, And messed up the closing 3 different times. I would never recommend them or use them again,
Very easy from beginning to end.
Better communication. Quite often, it was hard to get through to them or for them to respond to a question.
1. Very little documents required of me. 2. Communication was consistent and thorough. 3. Signing documents was streamlined and simple, at my home! 4. A to Z, best loan process I have experienced.
Process from start to finish went smoothly. Professionals at every level
PENNYMAC has a 4.4 star rating with 48,218 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.