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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was easy
I realize it is busy because of the rates, but it seemed like PennyMac needs more staff to deal with the demand.
Fast and accurate
Knowledgeable and professional staff
Jeannette and John Fayad were amazing. It was an absolutely flawless process.
no
Christine has been great for keeping me informed and taken care of. It's my first time re-financing my mortgage, and she was there every step of the way to ensure I submitted the right documents and feel confident about the entire transition. I really appreciate everything Christine has done for me, and I am very happy with my experience with PennyMac, thanks to Christine!
Carolyn was amazing. What an asset she is to your company. She was knowledgeable, quick to respond to our questions and super pleasant. We felt as is we had made a friend by the time we closed on our new home.
Working with Katelyn Shea was a pleasure from the first day. Her personality let me know that she cared about my comfort level of understanding every step of the refinance process. She would set dates for our follow-up's and was always on time. Her professional knowledge of the finance world cleared up any question that I had. On the day for our closing Katelyn made sure that everything was in place and things went well. Katelyn Shea made my PennyMac experience truly a pleasure.
PENNYMAC has a 4.5 star rating with 48,627 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.