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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,179 reviews
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JANELLE E.'s profile image
JANELLE E. 
5 years ago

The process was fast and easy, and we were able to get where we wanted to be with very little pain. Xavier was persistent with his communications and took the time to ensure everything was moving along as quickly as possible. Super happy with this experience and glad we chose to stay with PennyMac. 

Albert Sanchez J.'s profile image
Albert Sanchez J. 
5 years ago

Process was quick and easy. Great communication and great people to work with. I have no complaints. Thanks M.a.c. Team. 

JUSTIN B.'s profile image
JUSTIN B. 
5 years ago

Had a good experience refinancing with PennyMac 

PATRICK O.'s profile image
PATRICK O. 
5 years ago

My refinance experience with PennyMac and in particular Mariann Quick, was phenomenal. From start to finish the process was a breeze. Mariann was an absolute pleasure to work with and I can't say enough good things about her and her professionalism. Highly recommended! Thank you! 

JOHN C.'s profile image
JOHN C. 
5 years ago

Very professional and courteous at all times, kept us informed every step of the process, simply put:(Painless), Thanks for Everything 

LONNIE Gilmore J.'s profile image
LONNIE Gilmore J. 
5 years ago

I received quick approval and instruction from all PennyMac staff. Even the attorney was flexible and helpful. I appreciated how quick and straight-forward was. 

Rafael Molina J.'s profile image
Rafael Molina J. 
5 years ago

Had a great experience on refinancing our home thru penny mac. Even with COVID they were able to accommodate all my requests and everyone I worked with was courteous and professional. 

NICHOLAS C.'s profile image
NICHOLAS C. 
5 years ago

It was unacceptable how the cash to close changed so drastically upwards until I complained, and it magically went down again. Also, the cash to close/closing disclosures were never sent to me every time it updated. We had to reschedule 4-5 times for the closing because of the cash to close rising in error by a ridiculous more than twice the amount, and then because of the backwards process of date/time scheduling for closing. 

Shantelee J.'s profile image
Shantelee J. 
5 years ago

PennyMac personnel were friendly and responsive to my questions and concerns. Thank you for assisting me with our refinance needs! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,179 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.