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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,627 reviews
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LARRY J.'s profile image
LARRY J. 
on Birdeye

3 years ago

every thing was communicated clearly and precisely. The process was smooth and easy. 

Eric A.'s profile image
Eric A. 
on Birdeye

3 years ago

I was lost and did not get good communication until Maxwell Mitchell came along. I did not get good information from my loan officer. Emails were not returned, Phone calls were not returned. Finally, i spoke to a supervisor- their rate sheet was down (still waiting on that call to be returned). Max talked me off the cliff and saved the contract. Good work, Max. I wish you nothing but the best! 

DAVID W.'s profile image
DAVID W. 
on Birdeye

3 years ago

Nick was great. He knew what he was talking about and helped with phone calls and prompt emails to help with the process. 

Robert H.'s profile image
Robert H. 
on Birdeye

3 years ago

more communication on the onset of the process and difficulties with satisfying document requests/orders. 

Stefenie B.'s profile image
Stefenie B. 
on Birdeye

3 years ago

The refinancing process was so easy with PennyMac. They are truly a great company to work with. They even sent a mobile notary out to my house for us to sign the closing papers; so convenient! 

Danielle C.'s profile image
Danielle C. 
on Birdeye

3 years ago

. 

Charles H.'s profile image
Charles H. 
on Birdeye

3 years ago

Everyone I worked with at PennyMac was very quick and responsive to my many questions throughout the process. They updated me every step of the way to make sure that my closing was as efficient as possible. 

Kevin R.'s profile image
Kevin R. 
on Birdeye

3 years ago

Fast, informative and efficient! 

Janelle P.'s profile image
Janelle P. 
on Birdeye

3 years ago

Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.