PENNYMAC

Cecil G. 

on Birdeye

5 years ago

Thanks to everyone who helped us! Randy and Jesse were professional and quick to help. 

Patrick G. 

on Birdeye

5 years ago

Quick, easy and with great communication. Great company to work with during our loan process. 

Jeremy T. 

on Birdeye

5 years ago

Make your loan originators be more specific about Debt to income ratio, before pre approval is given out. If we had known that, we would’ve did things differently. That was the only problem. Vonnye Wade with my Mac team was great. She communicated well. She deserves a raise. 

GEORGE B. 

on Birdeye

5 years ago

Great service, minimal time processing and very little work required from me. 

Brian W. 

on Birdeye

5 years ago

Thank you for your service. 

MICHAEL D. 

on Birdeye

5 years ago

I communicated a week prior that my closing disclosure was inaccurate and a fee was not applicable. This was again communicated (both via telephone and by email) the day prior to close. Despite this; the closing documents sent to the notary were incorrect. As a result, my closing was delayed by nine hours and I had to juggle my children (Ages 1 and 3) while traveling to the notary’s home to finally close at 6 o’clock at night. This was a major inconvenience and ruined a positive time. 

THEODORE B. 

on Birdeye

5 years ago

Our only issue was that the loan sat for days/weeks waiting for "Title" to do whatever they do, and there were several emails from Danyell to that effect. only after pushing to get a answer did "Title" finally get on the stick and get is through. I don't think it was Danyell's fault, but maybe she should be more insistent on answers from Title, sooner. 

Brenda S. 

on Birdeye

5 years ago

It took forever, Communication was very poor. 

KEVIN F. 

on Birdeye

5 years ago

Very flexible with my schedule and very professional. Experience was easy and stress-free.