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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Rashawna Balkman made this one of the best experience I have had. This young lady give me a feel of I need to get this right for you it was like I was her only client and that will give any and everyone that WOW feeling. Once again thank you Rashawna for and awesome job. Thanks, Milton Bunch
All my questions were answered thoroughly as I was new to this process. From beginning to end, the loan process was quick and smooth.
Great overall experience from A-Z. The loan process was straightforward, all communication occurred in a timely manner and there were no surprises.
Be more vigilant about the title company’s actions or the absence. The title company cancelled 2 times the appointment and never communicated to us about the cancellations, they left us waiting with no notification.
Received an excellent interest rate, and the loan closed super fast.
Initially, it took a LONG time for someone to respond to my expression of interest to re-finance with Penny Mac. I requested a call, would get a call from a tele-rep who would then ask me to wait to be transferred to a Georgia licensed mortgage broker/agent. Three times I waited a long time (> 15 minutes) with no one picking up the call. Finally, months later, I got a call.
Thank you very much!
My estimated closing date was to be August 31st and we didn’t close until October! Definitely was a stressful process waiting and not always knowing what was going on!
We had a great experience with the refinancing of our home. Tiffany was very informative and responsive to any and all my questions. The whole team were very professional from start to finish. We were even able to close a little ahead of our forecasted date. Thanks
PENNYMAC has a 4.5 star rating with 48,627 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.