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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,179 reviews
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Justin M.'s profile image
Justin M. 
5 years ago

Awesome experience all the way around with the exception of how close, "closing" was to underwriting. Literally we went through underwriting 1 1/2 days before a 9am closing. That cuts it way to close for customers to not stress over. 

David C.'s profile image
David C. 
5 years ago

There were several items that needed corrected at the last minute it should have been caught earlier in the process but overall everything went very well 

Edgar H.'s profile image
Edgar H. 
5 years ago

went well. saved money on interest from previous loan. 

Treaci D.'s profile image
Treaci D. 
5 years ago

the actual refinance day was frustrating. we had set a time but then later changed it & it was changed days before the appointment (was at 3 & moved to 5) but this info was never changed w/the guy who was doing the closing. & we were told we could use a personal check and we couldn't so then we had to run around the next morning to get a bank check, which we had planned on getting before we were told we could use a personal check. 

Michael P.'s profile image
Michael P. 
5 years ago

Penny Mac associates were very friendly and efficient during my loan refinance process. 

Michael S.'s profile image
Michael S. 
5 years ago

Kristen, and the whole staff at PennyMac did a great job in processing our loan experience. We had a change to our application 1 week before closing. Kristen went out if her way to make sure we could close on time Would highly recommend PennyMsc to anyone wishing to buy a home. 

Gloria K.'s profile image
Gloria K. 
5 years ago

Jesse was great to work with explaining everything thoroughly and communicating on a regular basis. Overall high satisfaction with the entire process! 

WILLIAM H.'s profile image
WILLIAM H. 
5 years ago

Jesse is very easy to work with and straight forward through the whole process. Thank you! 

STEVEN R.'s profile image
STEVEN R. 
5 years ago

Simple misspelling of a name on the signature line but overall very easy and great service. I look forward to contacting you soon on a business purchase. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,179 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.