PENNYMAC

Justin M. 

on Birdeye

5 years ago

Awesome experience all the way around with the exception of how close, "closing" was to underwriting. Literally we went through underwriting 1 1/2 days before a 9am closing. That cuts it way to close for customers to not stress over. 

David C. 

on Birdeye

5 years ago

There were several items that needed corrected at the last minute it should have been caught earlier in the process but overall everything went very well 

Edgar H. 

on Birdeye

5 years ago

went well. saved money on interest from previous loan. 

Treaci D. 

on Birdeye

5 years ago

the actual refinance day was frustrating. we had set a time but then later changed it & it was changed days before the appointment (was at 3 & moved to 5) but this info was never changed w/the guy who was doing the closing. & we were told we could use a personal check and we couldn't so then we had to run around the next morning to get a bank check, which we had planned on getting before we were told we could use a personal check. 

Michael P. 

on Birdeye

5 years ago

Penny Mac associates were very friendly and efficient during my loan refinance process. 

Michael S. 

on Birdeye

5 years ago

Kristen, and the whole staff at PennyMac did a great job in processing our loan experience. We had a change to our application 1 week before closing. Kristen went out if her way to make sure we could close on time Would highly recommend PennyMsc to anyone wishing to buy a home. 

Gloria K. 

on Birdeye

5 years ago

Jesse was great to work with explaining everything thoroughly and communicating on a regular basis. Overall high satisfaction with the entire process! 

WILLIAM H. 

on Birdeye

5 years ago

Jesse is very easy to work with and straight forward through the whole process. Thank you! 

STEVEN R. 

on Birdeye

5 years ago

Simple misspelling of a name on the signature line but overall very easy and great service. I look forward to contacting you soon on a business purchase.