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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mercedes and Abdul were very clear, friendly, and professional. They ensured I was comfortable and completed all tasks with me in a timely manner. They were a great team to work with and I look forward to working with Pennymac in the future.
Juan was incomplete. POOR customer experience
fast, easy and wonderful,
I felt that Kimberly lacked experience/knowledge to answer my questions. However, she was always polite, and asked for assistance from her “boss” when she didn’t know the answers. It was just somewhat awkward.
My second loan person (Tyra) was amazing. When she took my refinance loan she was able to get me to close within two weeks. She is amazing and deserves all the credit! Prior to her my loan person (will not name her) was no help at all. I tried to keep calm and not lose my patience. I would have to call her every week for ANY update and surprisingly enough after 4 months there was no update. Tyra, thank you for what you do!!!! I appreciate you!!
We already had a Pennymac loan so doing a refinance was easy.
Interest rates, paperwork, documents required, schedule for closing, time of closing, all went on time and on schedule. Fewer "hitches" with Penny Mac than other closings I've had. Definitely would do business again and highly recommended.
There were two versions of the same form at closing. One told me I needed to bring $520 to closing, the other said $585. It was not a big deal to me, but I could see others upset about it. Everything is very convenient and questions were answered promptly!
Easiest refi ever!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,638 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.