PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,632 reviews
Select a rating
DAVID W.'s profile image
DAVID W. 
on Birdeye

3 years ago

Quick, easy and accurate experience. Definitely recommend. 

Howard A.'s profile image
Howard A. 
on Birdeye

3 years ago

Quick work and very ice to work with! 

Shawn S.'s profile image
Shawn S. 
on Birdeye

3 years ago

Everything about this process was great. The team of staff assigned to work with us were professional and very supportive. Our initial loan officer, Keith, was especially helpful in that he communicated things very clearly to us and really went to bat for us to help us with our needs. We would definitely recommend Penny Mac to any of our friends and family. 

DAVID G.'s profile image
DAVID G. 
on Birdeye

3 years ago

We were not informed that we would have to provide a fee to the title company and we were blindsided by this agent from Republic Title and then once we had closed the deal Republic Title was over aggressive wondering why the personal check was not in their possession a week later! I hope you sell my mortgage to a Chinese bank and that Penny Mac goes under as you are crony capitalist bankers that do not deserve my business! 

Jose G.'s profile image
Jose G. 
on Birdeye

3 years ago

We had a very good experience with all of the team that we came in contact with. We have already referred some people to your rep Quintrell as well. Thank you for making this smooth and easy. 

ALEXANDER H.'s profile image
ALEXANDER H. 
on Birdeye

3 years ago

Very easy refinance. 

Katarzyna S.'s profile image
Katarzyna S. 
on Birdeye

3 years ago

We did not close on the expected date and the reason was not clearly communicated with us. Our team was unreachable and our email and phone requests were unanswered. 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

3 years ago

Quick and painless :) 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

3 years ago

n'a 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.