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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,632 reviews
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Bria M.'s profile image
Bria M. 
on Birdeye

3 years ago

Very smooth process and friendly employees. Gave different options and helped suggest the best options for me. I would definitely work with them as the process was seamless. 

Victor Ortuno V.'s profile image
Victor Ortuno V. 
on Birdeye

3 years ago

good 

Donald B.'s profile image
Donald B. 
on Birdeye

3 years ago

Carlton was very good at helping us with the loan if I could recommend just him I would but I was very unhappy with the team that worked on my loan they were not informed on my loan passed on false information that I didn’t say and getting a response from Dalia my loan officer was difficult and sometimes no response at all Carlton was the only one who took care of any problems I had and always responded to phone calls and emails 

RONALD K.'s profile image
RONALD K. 
on Birdeye

3 years ago

Easy to upload documents. Staff very helpful. I suggest that the software should allow mortgagee to review the actual documents they have uploaded. 

BRUCE K.'s profile image
BRUCE K. 
on Birdeye

3 years ago

We directed through the process with ease and handled professionally. 

Daniel V.'s profile image
Daniel V. 
on Birdeye

3 years ago

Had the loan closed sooner we would have not been charged 3.1k at closing for property tax. Not happy with that result. 

Mark S.'s profile image
Mark S. 
on Birdeye

3 years ago

Very easy re-finance! 

MELINA P.'s profile image
MELINA P. 
on Birdeye

3 years ago

The process was simple, fast and the representatives explained everything thoroughly and clearly. 

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

PennyMac was awesome. Quick and easy. Everyone was helpful. Answered question quick. I would send everyone to Pennymac. Deion was the best, helpful,considerate and knew his stuff. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.