PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,634 reviews
Select a rating
CAROLYN S.'s profile image
CAROLYN S. 
on Birdeye

3 years ago

Ryan Morrison and all others with whom we had contact during our refinancing were very helpful and listened to our concerns. Thank you to all. The Simpsons 

Nicolas S.'s profile image
Nicolas S. 
on Birdeye

3 years ago

My mortgage processor never called me back. I literally spent the final 7 days before closing without talking to him despite repeated attempts by me calling him and his manager. Final closing paperwork was incorrect but no one would answer the phone. Horrible experience 

Daniel B.'s profile image
Daniel B. 
on Birdeye

3 years ago

Great service! 

John C.'s profile image
John C. 
on Birdeye

3 years ago

The platform works very well to be able to complete the process remotely. Due to pandemic restrictions and volume, sometimes there were slight delays in obtaining some information, but in general it was a smooth process, with great assistance from tje Pennymac team. 

Robert D.'s profile image
Robert D. 
on Birdeye

3 years ago

Process fast and streamlined. Clear communication and weekly follow up. 

Dallas S.'s profile image
Dallas S. 
on Birdeye

3 years ago

Probably one of the easiest loan processing experiences that I have ever experienced. 

KRISTA K.'s profile image
KRISTA K. 
on Birdeye

3 years ago

Thank you 

Abhijeet B.'s profile image
Abhijeet B. 
on Birdeye

3 years ago

Thank you My'Esah and Terrell for making a complex process simple through your invested time, patience, and expertise. I appreciate everything you do. 

Lawrence S.'s profile image
Lawrence S. 
on Birdeye

3 years ago

Refinance was very easy from start to finish. Nathan was a big help with any questions I had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,634 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.