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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,637 reviews
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Traiz A.'s profile image
Traiz A. 
4 years ago

Great experience 

JEFFREY A.'s profile image
JEFFREY A. 
4 years ago

Our refi experience with PennyMac was quick and simple. There weren’t many hoops to jump through and we were kept well informed along the way. Three weeks start to finish and all done electronically. Closing took place in our home. You truly can’t go wrong with Brent Kapaun and his team at PennyMac! 

WILLIE B.'s profile image
WILLIE B. 
4 years ago

Thank you everything went well. 

Scott H.'s profile image
Scott H. 
4 years ago

It was easy 

ROBERT B.'s profile image
ROBERT B. 
4 years ago

The whole process was fast and easy. 

RYAN B.'s profile image
RYAN B. 
4 years ago

This was a drawn-out process where our expected closing date was pushed back several times, prompting multiple document requests. One time, documents were sent by email and were not opened or filed, and this too pushed our closing back further. Charisse is great, but that was a dropped ball. 

CONNIE H.'s profile image
CONNIE H. 
4 years ago

. 

Sona P.'s profile image
Sona P. 
4 years ago

People who told the truth, returned phone calls, and didn’t keep saying “that’s a different department. I don’t know what they are doing”. 

DONNIE A.'s profile image
DONNIE A. 
4 years ago

The loan process was efficient. PennyMac employees were professional & knowledgeable. This is the 2nd time I used PennyMac. I definitely recommend their services! Thanks for the refinance! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.