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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,637 reviews
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Gabriel C.'s profile image
Gabriel C. 
4 years ago

thank you!!!! 

Rickey Daniels J.'s profile image
Rickey Daniels J. 
4 years ago

It was a seamless, super fast process. From start to close was roughly 3 weeks, with great communication and customer service throughout. 

William Mann J.'s profile image
William Mann J. 
4 years ago

I feel that Letisia was the reason I rated my satisfaction higher than I would have. It was very hard to get In touch with the previous processor which was very discouraging during such an important time. Letisia did a tremendous job keeping me updated to the best she could 

Larry L.'s profile image
Larry L. 
4 years ago

Outstanding service from start to finish! We did not have any unexpected issues or delays. Our closing was on time, safe and very timely. 

Jamison G.'s profile image
Jamison G. 
4 years ago

The refinance process was fast and easy. Andrew did a great job of communicating to us what was needed, what to expect, and gave us updates throughout the process. 

KENDRICK L.'s profile image
KENDRICK L. 
4 years ago

Everything went smoothly during the process. Nancy did a great job keeping me informed. 

OSCAR A.'s profile image
OSCAR A. 
4 years ago

There was one minor instance where the estimated amount of one category was different elsewhere in the document for the same category. Overall the experience was great and the refi helped get us closer to paying off our mortgage. Thanks Nancy! 

Danielle A.'s profile image
Danielle A. 
4 years ago

Anna and Chris were wonderful! Thank you so very much for everything. A wonderful experience working with everyone. 

Joseph W.'s profile image
Joseph W. 
4 years ago

Anna maintained communication and went above and beyond to make sure the process went smoothly and expectations were communicated to me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.