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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just a little bit clearer from the start. What the actual closing numbers would be.
Customers in general understand there are many refinancings taking place. But it would be nice to receive clear status updates when the time nears closing of loans. It was quite interesting that trying to teach someone approaching the last few days of the month is nearly impossible. Thx
Polite, timely, and efficient service. Would recommend
Not having to call almost everyday for 2 months to follow up on what was supposed a 3 week process. Unfortunately, the amount of follow up I had to do was actually worse than getting my original mortgage. I thought using my current lender PennyMac the refinancing process would have been easy, OMG it truly was a disappointing experience all around. I am and have been very pleased with the service I've received from PennyMac these past 4 years though!
This was a very pleasant experience. It was quick, accurate, and I literally had no questions because they were answered before I could ask them. Thank you for such a professional, warm and pleasant experience.
very friendly . The process was very easy..They were very helpful.
It was a great and easy experience.
The communication and fist response to my questions, and professionalism.
Easy to work with for a seem less refi.
PENNYMAC has a 4.4 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.