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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a smooth transaction. Everything was explained to me and was always updated on the status of everything. The only part that upset me was on the date of closing. The title person was late.
ONCE we got to actual closing everything went smoothly.
The mortgage refinance business is so busy right now that the company is backlogged. That backlog, and service issues that it caused, were responsible for the OK rating. Either don't accept as many loans, or hire more people.
The underwriter communication is poor lack of communication
Blen was the only great part of this whole process. It just took way longer than expected and then the final funding did NOT go as planned. Was mailed a check instead of auto deposited which now has to be held by my bank for 5 days. What was the point of a voided check being provided at closing if they weren't going to auto deposit the money?
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Ashley Tolliver was awesome and her team was to. Thank you
.
Danyell was awesome. Polite. Timely and professional. Never had a better experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,205 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.