PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,637 reviews
Select a rating
Brian F.'s profile image
Brian F. 
on Birdeye

3 years ago

5 stars 

Rachel B.'s profile image
Rachel B. 
on Birdeye

3 years ago

Grreat and Fast 

Ronald N.'s profile image
Ronald N. 
on Birdeye

3 years ago

Amazing service! Nathan Hoffman promptly replied and answered all my questions. Outstanding. I was very fortunate to have someone as professional as him take care of me 

Dakin B.'s profile image
Dakin B. 
on Birdeye

3 years ago

Db 

CLIFFORD Williams S.'s profile image
CLIFFORD Williams S. 
on Birdeye

3 years ago

I liked getting a prompt response from the loan team. Attempted to contact several other recommended mortgage loan companies before being reminded by my spouse that PennyMac is our current mortgage managers. PennyMac reps. Contacted me within, “literally” 1 minute after requesting information. The 3 other companies I attempted to contact for information about home refi finally contacted me halfway through the refi process with PennyMac. GREAT TEAM WORK. 

Kathy A.'s profile image
Kathy A. 
on Birdeye

3 years ago

Was a very smooth and easy process from start to finish. I love being able to upload the documents they needed from me and had an email address if I needed to ask questions. 

PATRICIA C.'s profile image
PATRICIA C. 
on Birdeye

3 years ago

Marielle Delgado was very helpful and responsive. However I refinanced with Penny mac thinking the process would be streamlined since I was a current customer with a perfect payment history. I don't think it was any simpler. And since I didn't get that benefit, I think I could have gotten better terms elsewhere. I only continued with the Penny mac loan because I already had done much of the work and didn't want to start over. I will go elsewhere in future 

Deborah C.'s profile image
Deborah C. 
on Birdeye

3 years ago

The process went very quickly I was very happy with the service 

BRETT M.'s profile image
BRETT M. 
on Birdeye

3 years ago

Service was great but due to the immense number of closings at the same time, we did not make our first closing date. Second date went well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.