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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,154 reviews
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James S.'s profile image
James S. 
4 years ago

na 

Toby B.'s profile image
Toby B. 
4 years ago

Our mortgage was already through PennyMac & they made the process of taking out a VA Interest Rate Reduction Refinance Loan (VA IRRRL) very seamless. 2.25% was available on the market at the time & PennyMac made it clear to me I would get that rate. Everything was done online leading up to the closing date. On close, a rep came to our house at a convenient time & finished all the in-person paper work that was required. I would recommend them to anyone 

Melanie M.'s profile image
Melanie M. 
4 years ago

It was a quick and easy process to refi. Everything was explained clearly and there were no unexpected surprises. We are happy we decided to use Penny Mac to refinance! 

Willie S.'s profile image
Willie S. 
4 years ago

Finally an experienced tool, that's fueled an investment. Life is Happiness when PennyMac helps. Three steps, three people & now. Carl Wren wrote my loan and presented it. Dennis Mueller structured variant figures and approved. Jeffrey Michener reviewed my loan, revised my investment with completed VA notes. Thanks to this M.A.C. team, I'm a happy veteran of the US Air Force, in a home with love. Thank you PennyMac Loan Services. W. Stephens  

GARY R.'s profile image
GARY R. 
4 years ago

There was a mix up on the closing with the Title company.. The first closing date was 9/11/2020 but no one showed. Deion was instrumental in finding out what had happened. There told him that one of there notaries wasn't available. The next closing went off as planed on the 15th of September 2020. Deion answered all my questions and that was a great feeling. Thank You 

David N.'s profile image
David N. 
4 years ago

Great 

SAM H.'s profile image
SAM H. 
4 years ago

quick and direct very supportive 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

Quick turnaround, excellent communication ! 

JARED S.'s profile image
JARED S. 
4 years ago

Communication was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,154 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.