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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan experience was easy and the instructions were clear and concise. It was a pleasant experience and I appreciate going through the entire process.
They were very friendly and patient with me. They e,plaines the process and answered all my questions
Communication and service were definitely excellent. Process does seem a bit faulty when a typo is found, since in the end the document still contained slight errors upon closing, but other than that it was good.
Great service.
For the most part things went smoothly. I think the most frustrating part of the entire process was that the required cash to close changes about every week. I didn’t know how much money I had to come up with until after 5pm the night before closing. The estimates ranges from $8,800 to a $1,200+ credit. The final closing disclosure from Penny Mac did not match closing day at the Title office. This is an are for improvement.
More communication with the title company
Great experience
Katelyn did a fantastic job staying on top of everything for us. Prior to her taking over our account we had waited about 2.5 months for things to move along. We probably would have never been able to actually finish this process without her incredible communication and clarity. Thank you, Katelyn, for helping us complete this process! You’re a rockstar!
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,638 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.