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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,637 reviews
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Steven E.'s profile image
Steven E. 
on Birdeye

3 years ago

fast, easy and wonderful, 

Joseph E.'s profile image
Joseph E. 
on Birdeye

3 years ago

We already had a Pennymac loan so doing a refinance was easy. 

Patrick M.'s profile image
Patrick M. 
on Birdeye

3 years ago

Interest rates, paperwork, documents required, schedule for closing, time of closing, all went on time and on schedule. Fewer "hitches" with Penny Mac than other closings I've had. Definitely would do business again and highly recommended. 

ADAM L.'s profile image
ADAM L. 
on Birdeye

3 years ago

There were two versions of the same form at closing. One told me I needed to bring $520 to closing, the other said $585. It was not a big deal to me, but I could see others upset about it. Everything is very convenient and questions were answered promptly! 

JOHN M.'s profile image
JOHN M. 
on Birdeye

3 years ago

Fast and courteous! 

PAUL R.'s profile image
PAUL R. 
on Birdeye

3 years ago

Satisfied in all areas except for the ability to shop for my own title insurance and my own closing agent. Definitely, disappointed in those two areas. Everything else I would give very high marks. 

JOSE T.'s profile image
JOSE T. 
on Birdeye

3 years ago

Easy process. Asked for some information multiple times but really wasn’t that huge of a deal. Only thing I would change if at closing instead of providing copies of the documents that are clients they are placed on a CD or Zip drive. Makes the process that much cleaner saves on paper for the Notary and it can be easily uploaded and saved electronically. 

STEVEN S.'s profile image
STEVEN S. 
on Birdeye

3 years ago

Refi was quick and painless. Only glitch was I ended up closing twice because something was messed up in the original documents. No problem. Closing was done in my house and each instance only took about 30 minutes each 

Greg T.'s profile image
Greg T. 
on Birdeye

3 years ago

The electronic "to-do" emails checklist worked great!  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.