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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,503 reviews
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Melvin A.'s profile image
Melvin A. 
4 years ago

I asked that the escrow be refunded to me. Upon final review before the notary I was told that it was not to be refunded and if I did get it refunded I would have to bring the same amount to closing. This effectively increased my loan be over $4k. If I had not been so far into the process I would have canceled. 

STEVEN B.'s profile image
STEVEN B. 
4 years ago

I waited to re- fi with pennymac because i trust them - my house means everything to me and i didn't want to take a chance at losing it to save a buck! 

DONIVAN N.'s profile image
DONIVAN N. 
4 years ago

Everything went fine. 

Luis G.'s profile image
Luis G. 
4 years ago

The loan structuring and responsiveness of representatives made buying a home less stressful. 

Kathleen L.'s profile image
Kathleen L. 
4 years ago

Daniel was a big help! He kept me in the loop throughout the process. I did not have to produce much in the way of documentation since PennyMac was already my Mortgage service company. It was easy and fast. 

Jody F.'s profile image
Jody F. 
4 years ago

Super fast process. Richard was easily accessible whenever I had a question. 

Alex A.'s profile image
Alex A. 
4 years ago

Team was outstanding. Make the process quick and painless!!! 

RONALD MUSHINSKY J.'s profile image
RONALD MUSHINSKY J. 
4 years ago

Payment after refi did not match what Barbara told me it would be. That was the only disappointing part. She was great , polite, and informative.  

Lawrence S.'s profile image
Lawrence S. 
4 years ago

angey wu said the math especially suited us by skipping 2 months mortgage but then we weren't afforded that privilege when we signed the final documents 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,503 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.