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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,638 reviews
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DIANN C.'s profile image
DIANN C. 
on Birdeye

3 years ago

Excellent. 

RAYMOND S.'s profile image
RAYMOND S. 
on Birdeye

3 years ago

The loan officer and Rashawna B. were very helpful and knowledgeable. They were both very patient and professional in answering any questions we had. They're very prompt in answering phone calls and emails which made the loan process very easy and worry free. We were very fortunate that they were the ones assigned to assist us with our loan. We were glad we went with Penny Mac! Thank you again for the great loan experience and we hope to work with you again in the future. 

Adrian Dawley I.'s profile image
Adrian Dawley I. 
on Birdeye

3 years ago

Pennymac was a pleasure to do our refinance with. Minimal amount of paperwork, mostly electronic documents..Answered all questions thoroughly and quickly. Much appreciated! 

Dominic V.'s profile image
Dominic V. 
on Birdeye

3 years ago

The experience was timely and overall pleased 

Sean M.'s profile image
Sean M. 
on Birdeye

3 years ago

Great experience. 

Traiz A.'s profile image
Traiz A. 
on Birdeye

3 years ago

Great experience 

JEFFREY A.'s profile image
JEFFREY A. 
on Birdeye

3 years ago

Our refi experience with PennyMac was quick and simple. There weren’t many hoops to jump through and we were kept well informed along the way. Three weeks start to finish and all done electronically. Closing took place in our home. You truly can’t go wrong with Brent Kapaun and his team at PennyMac! 

NOSAKHARE I.'s profile image
NOSAKHARE I. 
on Birdeye

3 years ago

Great customer Service 

WILLIE B.'s profile image
WILLIE B. 
on Birdeye

3 years ago

Thank you everything went well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,638 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.