PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,969 reviews
Select a rating
KEVIN S.'s profile image
KEVIN S. 
4 years ago

5🌟 

JOSE E.'s profile image
JOSE E. 
4 years ago

The whole process was so fast, closing and funding faster than I thought... great experience working with your team ... gracias!!! 

MARK P.'s profile image
MARK P. 
4 years ago

Knowledgeable and courteous staff. Even with some unexpected delays due to volume, it was a smooth process from start to finish. 

Daniel S.'s profile image
Daniel S. 
4 years ago

Great support. Closed on time. Rates were fantastic. Third time using PennyMac and my VA benefits. They always go the extra mile for vets. Thanks for another great experience. 

Curren S.'s profile image
Curren S. 
4 years ago

I felt that I had to constantly pull information instead of it being pushed to me or questions/documents being asked of from me. I received the appraisal report almost 3 weeks after it was conducted. After communicating my closing date MULTIPLE times, I arrived at the attorney to find out the closing package was not sent to them. When trying to contact ANYONE I was pushed to voicemail over & over, or an unserviced line. EXTREMELY stressful & unprofessional. WILL NOT RECOMMEND. 

Aimee D.'s profile image
Aimee D. 
4 years ago

The process was pretty smooth and everyone we dealt with was amazing. Nick kept us informed and up to date. We would use PennyMac again in the future. 

WESLEY U.'s profile image
WESLEY U. 
4 years ago

All around communication and service was excellent! 

DUANE C.'s profile image
DUANE C. 
4 years ago

The whole process only took about a month which was a month sooner than expected. That was great for me and the whole process was flawless. 

Jacob R.'s profile image
Jacob R. 
4 years ago

Thank you for helping with the refinance 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,969 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.