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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,189 reviews
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JAMES W.'s profile image
JAMES W. 
5 years ago

I was pleased PennyMac was able to refinance my existing loan with them. After an initial hiccup, they got me to a loan officer that efficiently handled my loan from start to finish. Communication was timely, accurate and brief. 

Jocelyn B.'s profile image
Jocelyn B. 
5 years ago

I had a great experience refinancing my home loan with PennyMac! My team of representatives were very informative and knowledgeable about the process. 

DAVID S.'s profile image
DAVID S. 
5 years ago

The refinance process for me was very smooth and fast. Pennymac was very responsive and professional. Loved working with them and would highly recommend! 

Teleatha A.'s profile image
Teleatha A. 
5 years ago

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John Jacobs I.'s profile image
John Jacobs I. 
5 years ago

I enjoyed working with Juan. I wish all the companies I work with had someone as good as him. 

MARK G.'s profile image
MARK G. 
5 years ago

Faster replies to requests for information before i was introduced to Jennifer. She improved response times and answered my questions promptly. 

Dalton A.'s profile image
Dalton A. 
5 years ago

I was told by someone that within 3 years the refi would pay for itself. That was total BS because my monthly bill only changed by about $ 37.00. $37.00 x 36 (months) = $1,332.00 now you tell me how that totals anywhere near the almost $13,000 that was paid. 

Ronald D.'s profile image
Ronald D. 
5 years ago

edna was good at explainlng every thing. she took her time to answer questions. she made sure i had a clear understanding of everthing. she was the key for me . she had concerns for me 

DAUGHN F.'s profile image
DAUGHN F. 
5 years ago

The whole process was done without me leaving my home. Any question were answered and the whole process was prompt. Thank the team that assisted me. Professionally handled with custmer satisfaction in mind. Stay safe and God bless all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,189 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.