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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I do not know that it is fair to place the blame of our frustrating experience on my agent; there seemed to be system issues. It seems likely that there were issues with receiving emails, processing documents, or simply over-worked staff due to the inherent challenges of working from home. Offering additional support or changes to the system may be necessary to improve services. I did not receive responses to emails, I had friendly personal exchanges. I had to push each step to close the loan.
Rachel did an excellent job I n this whole process
Very courteous on phone. Promptly returned calls. Great experience, I was a happy customer!
great VA Loan
Robert kept me informed at all times
At the beginning i didnt have a good experience with the specialist that was handling my loan but after a few months they change it for Vonnye Wade and she was GREAT! she was communicating all the time with me and responding all my emails! She was always in contact with me! Im so thankful i was able to closed with her!
From day 1 Kristen and team made many things go right as rain. They truely are a blessing! If you're looking for no hassles & an instant response when buying a home definitely ask for them! They won't rest until you're happy! Thanks so much Team!!
I got the help I needed. Thanks to the team that work with me.
Aida had poor communication skills and was speaking to me with an attitude
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,143 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.