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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I think the minor errors and communication were impeded by COVID and time zone difference. Otherwise a very good product and service.
Our experience with PennyMac was great! Even though there were bumps along the way, they handled them very efficiently & fast! We were pleased to work with PennyMac.
The process was so easy. It was a wonderful experience. We closed sooner than we expected. Ms. Jennings was awesome! She was very informative. We would recommend PennyMac to our friends and family.
The refi experience was quick and easy! It went smoothly and no problems. I will definitely recommend Pennymac to everyone.
Took good care of our needs and it was done with excellence.
Jannette kept me informed through out the process. She did it in a pleasant and competent manner. It was great doing business with her
Yes, I would like to. My closing took over 90 days. I called June 3d and closed in September. As I said in an earlier email, I don't know if my "MACteam" was overwhelmed due to low rates, or if less was getting accomplished by "working from home", or if I just got some totally incompetent people. I have refinanced houses 8 times in the last 24 years, this whole experience SUX. If I chose to refinance in the future, it probably will NOT be with PennyMac, and that makes me sad.
Mrs. Christmas did a great job and kept a very good communication, i just believe was missing communication between the Title Company hired and Pennymac that made this process take so long. Almost three months since I request and final closing. Closing date was changed three times. Over all I rate for Mrs. Christmas and Pennymac a very good job.
I contacted my loan officer many times, but he never responded.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,968 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.