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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a pleasure working with PennyMac to refinance for a lower interest rate. All my questions and concerns were answered promptly.
This process started with Will Hang who walked me through the entire process and like a relay team, passed the baton to Macy Brown who carried me across the finish line. Great team work, quick responses to every question. Accurate estimates and forecasts, meet or exceeded every commitment. Interestingly, this was going on when the entire country was interested and inquiring about refinancing and they made me feel as if I was their only client. PennyMac provides Super Service!
Nick was great to work with!
Overall smooth process!
Everyone was very responsive and answered my questions. This process was painless.
My experience was good. Sometimes I got a little confused but it was explained to me where I can understand it.Thanks for all y’all’s help
I have been so impressed with Kami Weber. She is one in a million. I so enjoyed working with her. She is fast and so efficient. Answered every question and “made things happen”. Great attitude, and great personality. She was amazing. THE BEST‼️‼️
No problem hank you
Communication was poor or non-existent. Time frame was constantly moving back. Every interaction was frustrating or unpleasant. I constantly wished that someone else would take over and process my loan.
PENNYMAC has a 4.4 star rating with 49,189 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.