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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,644 reviews
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Shani D.'s profile image
Shani D. 
on Birdeye

3 years ago

So Blessed to have been serviced by a great company & beautiful streamlined services. 

MARC B.'s profile image
MARC B. 
on Birdeye

3 years ago

I received timely updates on the progress of my loan application. The process was clearly explained to me and they followed the steps as outlined. The PennyMac Load Services team is a pleasure to work with from start to finish. 

Joseph W.'s profile image
Joseph W. 
on Birdeye

3 years ago

Andrea communicate on weekly basis (timely). So that made it so easy to ( questions, concern and where we stand in the process). Smooth trasitation. 

Chad B.'s profile image
Chad B. 
on Birdeye

3 years ago

Gina was very helpful. She communicated clearly and frequently. She made the experience easy for me. 

Todd M.'s profile image
Todd M. 
on Birdeye

3 years ago

Everything was smooth, everyone was friendly, no complaints at all. 

YONG C.'s profile image
YONG C. 
on Birdeye

3 years ago

Gina provided a great support to me. Thank you! 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

3 years ago

Very easy process and friendly staff 

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

The communication process was amazing. I had a PennyMac representative checking on me every week to see if I had any questions. Quite frankly, I was very pleased that the representative was checking up on me. It made me feel special and made me feel that PennyMac truly cared that I was feeling comfortable about the overall process. The overall time frame from the initial application to the closing exceeded my expectations. I am glad I did not refi with someone else! 

Albert O.'s profile image
Albert O. 
on Birdeye

3 years ago

The individual processing our loan was timely, thorough, and attentive to our needs. She had a precise and clear answer for all of our questions and the entire process took less time than I anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,644 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.