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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,666 reviews
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Shari N.'s profile image
Shari N. 
4 years ago

Kelly was great! She kept in constant communication with me. She made me feel confident that things were going in the right direction. Her attitude was refreshing! If you need a closing specialist, you would be lucky to have her! 

MICHELE M.'s profile image
MICHELE M. 
4 years ago

If it weren’t for Raveena, we would have went with another lender. Raveena was able to answer all of our questions and kept us up to date with the status of our loan. Any issues that came up, she escalated and made sure we were satisfied with the results. Raveena went above and beyond and was a true pleasure to work with. 

Michael T.'s profile image
Michael T. 
4 years ago

Quick and painless process! Everything as promised! 

WILMER CRANE J.'s profile image
WILMER CRANE J. 
4 years ago

Clearly communicated with us as the loan went through the entire process. Pleasant person to work with...great a his job. 

JOSE E.'s profile image
JOSE E. 
4 years ago

Nice and easy process, very fast and very pleased. 

Mbebowoh N.'s profile image
Mbebowoh N. 
4 years ago

Great refinancing rate 

Jaime C.'s profile image
Jaime C. 
4 years ago

i'm very proud to have done the Refinancing with you PennyMac. Excellent attention and seek the best way to help the client. 

Brandon B.'s profile image
Brandon B. 
4 years ago

There were several issues with scheduling and the title company. I don't hold Penny Mac completely responsible for the actions of the title company, but I found my self often being the direct conduit to the title company rather than Penny Mac. I'm currently assigned overseas with a seven hour time difference, as a result, I often received calls in the middle of the night, or closings were rescheduled because the title company was attempting to work with me rather than Penny Mac. 

PATRICIA B.'s profile image
PATRICIA B. 
4 years ago

Excellent customer service thanks again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,666 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.