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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you very much for your support and expertise during my loan process
The ease of providing documentation and signatures quickly through the website
Thank you for a great experience
Detailed explanation of the process and loan
The loan processor, Mrs Wiggins was excellent. However. that title company, Old Republic was ridiculous.
Experience was smooth and easy.
My issue is not with Ms. Kane. My issues were with Angel in the initial applying for my loan. Everything was all messed up and I really had to push to get things moving. In so far as I even had to elevate my concerns to the supervisory level. So again it wasn’t Jericha. She was professional, accurate with her answers and she was Happy to assist me. My frustrations are solely with Ranjnesh Prasad. I never want to have to deal with her ever again
Easy to refi.
Both Loan Processor and Closing agents DO NOT COMMUNICATE. Dennis Mueller is also, to be kind, less than truthful. Two times was the closing missed and all I got was excuses. The closing documents did not reflect what was verbally negotiated ($0 at closing verbally agreed on and closing agent wanted to collect $144.00), Got that resolved with Mueller, supposedly, as I have not seen the "post closing correction statement" Mueller said PennyMac would issue. Revamp you CS system, hold people accou
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,666 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.